TERMS & CONDITIONS

Last Updated: Jan 20, 2025

Welcome to Ruby Vibe Co! By using our website www.rubyvibeco.com, you agree to abide by the following terms and conditions. Please read them carefully before making a purchase or using our services.

1. ACCEPTANCE OF TERMS

By accessing and using this website, you agree to comply with these Terms & Conditions, along with our Privacy Policy and any other policies referenced herein. If you do not agree, please discontinue use of our website.

2. ELIGIBILITY

To purchase from Ruby Vibe Co, you must:

• Be at least 18 years old or have permission from a legal guardian.
• Provide accurate and complete personal information for order fulfillment.

3. PRODUCTS & AVAILABILITY

We strive to ensure product descriptions, images, and pricing are accurate. However, Ruby Vibe Co does not guarantee that all product details, including color variations or ingredient listings, will be free of errors.

We reserve the right to modify, discontinue, or update products without prior notice.

Product availability is not guaranteed and may change at any time.

4. PRICING & PAYMENT

All prices are listed in USD and are subject to change without notice.

We accept Visa, Mastercard, American Express, Discover, PayPal, and other authorized payment methods.

Payment is processed securely, and Ruby Vibe Co does not store payment information.

5. SHIPPING & DELIVERY

Domestic (U.S.) Orders:

Orders typically ship within 1-3 business days of processing.

Standard delivery times: 3-5 business days for contiguous U.S. and 6-8 business days for Alaska, Hawaii, and U.S. territories.

PO Box, APO/FPO, and U.S. territories may take longer.

International Orders:

International shipping may take 7-14 business days, depending on location and customs processing.

Customers are responsible for duties, taxes, and customs fees for international orders.

For full details, please review our Shipping Policy.

6. RETURNS & EXCHANGES

If you are not satisfied with your purchase, we accept returns and exchanges within 30 days of the purchase date.

Items must be unused, unopened, and in original packaging.

Shipping fees are non-refundable.

Final sale items are not eligible for return.

Refunds will be processed back to the original payment method.

For detailed instructions, visit our Returns Policy.

7. PROMOTIONS, DISCOUNTS & REWARDS

Promotional offers cannot be combined with other discounts unless specified.

Discounts apply only to eligible items and cannot be retroactively applied.

Ruby Vibe Co reserves the right to modify, extend, or cancel promotions at any time.

8. INTELLECTUAL PROPERTY

All content on this website, including images, logos, text, and product descriptions, is the property of Ruby Vibe Co and protected by copyright and trademark laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

9. LIMITATION OF LIABILITY

Ruby Vibe Co is not liable for:

• Any indirect, incidental, or consequential damages from the use of our products or website.
• Allergic reactions, skin sensitivities, or misuse of products. (Always perform a patch test before use.)
• Shipping delays due to carrier issues, weather conditions, or customs processing.

10. USER CONDUCT & REVIEWS

By submitting reviews, photos, or comments to our site or social media, you grant Ruby Vibe Co the non-exclusive right to use, reproduce, and distribute your content.

We reserve the right to remove any content deemed inappropriate, offensive, or fraudulent.

11. THIRD-PARTY LINKS

Our website may contain links to third-party sites for convenience. Ruby Vibe Co is not responsible for the content, privacy policies, or practices of these external websites.

12. FORCE MAJEURE

We shall not be held liable for delays or failure to perform obligations due to events beyond our control, including natural disasters, strikes, pandemic restrictions, or supply chain disruptions.

13. GOVERNING LAW

These Terms & Conditions are governed by the laws of Washington State, USA. Any legal disputes shall be resolved in state or federal courts located in Washington.

14. UPDATES TO THESE TERMS

We may update these Terms & Conditions at any time without prior notice. Please review them periodically. Your continued use of our website signifies your acceptance of any updates.

15. CONTACT INFORMATION

For any questions or concerns, reach out to:

📍 Ruby Vibe Co LLC
2101 S Grand St, Seattle, WA 98144, USA
📞 425-282-7082
📧 sale@rubyvibeco.com
🌐 www.rubyvibeco.com